Buyer's Guide

Buyer’s Guide

Welcome to the NovaMartz Buyer’s Guide 👋
Here’s a simple step-by-step guide to help you shop with ease.

🛍 Step 1: Browse Products

  • Explore our wide range of everyday-use products.

  • Use filters and search to quickly find what you need.

  • Click on a product to view details, features, and pricing.

➕ Step 2: Add to Cart

  • Once you’ve found the right item, select the quantity and click “Add to Cart.”

  • Review your cart anytime by clicking the shopping bag icon at the top of the page.

💳 Step 3: Checkout

  • When you’re ready, go to your cart and click “Checkout.”

  • Enter your shipping address, payment method, and contact details.

  • All payments are processed securely via Shopify and trusted gateways.

🚚 Step 4: Shipping & Delivery

  • Orders are processed within 1–2 business days.

  • Standard Shipping (USA): 4–7 business days

  • Express Shipping (USA): 2–4 business days

  • A tracking link will be sent to your email after shipping.

🔄 Step 5: Returns & Refunds

  • Not satisfied with your order? Don’t worry!

  • Returns are accepted within 14 days of delivery (unused and in original packaging).

  • Refunds are processed within 5–7 business days once we receive your return.

👩💻 Step 6: Customer Support

If you need help at any stage of your shopping journey:

  • Email: novamartz@gmail.com

  • Phone: +1 (401) XXX XXXX

  • Support Hours: Mon–Sat, 9 AM – 6 PM (EST)

✨ Shopping with NovaMartz is quick, secure, and hassle-free.
Start exploring our products today and enjoy a smooth shopping experience!